Claire Anderson has a wealth of multi-sector experience, having been responsible for developing and implementing numerous continuous engagement projects, focused on achieving a variety of strategic objectives for select clients. As she specialises in developing specific interventions in response to client needs, these therefore vary in length and methodology, as well as scope and have seen her work with firms in SA, Kenya, the UK (including Wales and Scotland) and Sweden, in the delivery of projects.
Her work has included facilitating Human Resource strategy for the entire South African Vodacom/Vodafone Group, as well as delivering dedicated change management interventions within specific national divisions and strategic alignment exercises across all regions. She has consulted on an ongoing basis with the executive team of the Forbes Group/Peninsula Beverages (Pty) Ltd, independent bottlers of Coca-Cola in SA, supporting them in ensuring their strategies are aligned within the global framework of the Coca-Cola Group, while at the same time, representative of the challenges faced within their particular environment and the strategic directives that need to be cascaded throughout their own organisation.
Her consulting and facilitation skills have been applied in a variety of strategic integration projects over the years, following mergers to form P&O Nedlloyd (now Maersk Group), the privatisation of Airports Company South Africa Limited, securing commitment of various stakeholders for N3 Toll Concession Pty Ltd, change management within Shell (SA Energy Pty Ltd) and Oxfam (UK) and Brand Ambassador development in Chevron (SA petrochemicals). Claire has been responsible for developing and implementing unique client focus group methodologies to cement strategic partnerships and joint solutions between clients and key supply chain suppliers and has used this concept very successfully in a number of strategic ventures with clients, including Safmarine/Saflink (Shipping).
Claire has worked extensively on strategic planning within a range of organisations, such as PetCo (PET recycling), SAPA (Poultry Association), SANRA (Heritage Association), CISAC (Global Artists), Nulaid (Pioneer Foods), Mondi Business Paper, Allan Gray (Investment), Syspro (IT), N3Toll Concession (Road management), Action Aids International, Cape Action Group/Cape Nature/SANBI (SA Institute of Biodiversity/SA Parks) and Juta and Company (Publishing) and most recently PrionTex (Healthcare Solutions)
She has been responsible for the skills development of executives within a wide variety of companies, covering presentation strategy and delivery, leadership and facilitation skills. She has also spent many years delivering select training programmes for clients in support of key strategic objectives such as group values alignment, internal consultative assessment and participative management.
She has also volunteered her time facilitating strategic planning and presentations within numerous NGO’s/NPO’s, such as The Warehouse Trust, St John’s Parish, Upward Sport SA, CMJ International and This Life Magazine.
Her many years of experience as a consultant ensures high levels of frankness, objectivity and insight, key in supporting open and creative executive briefings, company dialogue and participative sessions.
Claire began her academic career with an H.Dip.Ed and graduated with distinction. Further studies have been in the areas of strategic planning and service strategy, management theory and application (Mast), counseling and coaching methodology and practice (Integrated Humanistic Counseling diploma, UK), project management (Deacon), Neuro Linguistic Programming (accredited practioner, UK) personal effectiveness through learning and development through Insights® (accredited practioner) and group facilitation (UCT).
She uses a number of directive facilitation methodologies and was instrumental in the development of Participlan® (a visual facilitation methodology) and subsequent training of other facilitators in Nominal Group techniques. She has also been asked to share her experience and approaches as a speaker at International Association of Facilitators’ conferences.